Client Name: Smart Drive
Designation: Analyst Review Operations
Work location: Hyderabad (Gachibowli)
Key Responsibilities: Video Review - International NON-VOICE process

Education: Graduates BSC, B Com, BA ONLY (B Tech/PGs/MBA Will NOT be considered for this position)
Year of Pass out 2016 to 2020 for IIMC Students only.
0-3 years experience (Corporate experience preferred)

(The link is open till 10am 17/12/2020)

Compan Profile ->

Documents required for the interview:
  • Latest Resume.
  • 10th & 12th mark sheets & certificates.
  • Graduation mark sheet, certificates & Original TC.
  • Past company offer letter, 3 months payslips & service certificate

Knowledge, Skills, Abilities and Competencies:
  • Good communication skills (written and verbal).
  • Confidence, good team player and quick learner.
  • High on Observation and Analytical Skills.
  • Ability to concentrate, review videos without distraction to resolution.
  • Maintain regular and reliable attendance, flexible with the working schedule.
  • Ability to analyze information and evaluate results to choose the best solution and solve problems.
  • Ensure that appropriate steps were taken to resolve customers' problems and provide feedback accordingly.
  • Conduct quality monitoring

Salary Offered: INR 1,80,000 to INR 2,25,000 + Incentives up to INR 30,000 & Night Shift Benefits
Work timings/Shifts: Rotational shifts and week offs Five-day week and two weekly offs/holidays.

Company Provide: Group Insurance (Group, Accidental & Life)
Work culture
Zumba sessions
Excellent training
Skill enhancement Workshops
Excellent growth prospects

Interview Process:
1st Level: HR Interview (Audio call followed by video call)
2nd Level: Online Assessment Test 1 (Video monitoring through zoom call on Mobile and, test to be taken in Laptop/ Desktop)
3rd Level: Online Test 2 Video monitoring through Zoom call on Mobile and, test to be taken in Laptop/ Desktop/ Mobile)
4th Level: Personal Interview with Operation Manager (Zoom Call)Roles and Responsibilities